Rental Policy & Terms

gavel Rental Terms

• All equipment remains the property of Lama Camera Rental.
• The renter must be at least 18 years of age.
• Equipment stringently tested before handover; renter must verify condition upon pickup.
• Rentals are calculated on a 24-hour basis. Subleasing is strictly prohibited.

payments Security Deposit Policy

• A fully refundable security deposit is required for all rentals.
• The deposit amount varies based on the value of the equipment rented.
• Deposits must be paid in Cash, UPI, or Credit Card block at the time of store pickup.
• The deposit will be refunded immediately upon the safe return and inspection of the goods.

schedule Late Return Policy

Punctuality is crucial to ensure equipment availability for the next creator.

• Returns delayed by more than 2 hours will incur a half-day charge.
• Returns delayed by more than 6 hours will incur a full-day charge.
• If you anticipate a delay, please contact the store immediately to check if an extension is possible.

build Damage Policy

• The renter is fully responsible for any damage, loss, or theft of the equipment during the rental period.
• In case of damage, repair costs will be deducted from the security deposit. If repair costs exceed the deposit, the renter is liable for the balance.
• In case of total loss or theft, the renter must pay the current market replacement value of the equipment.

badge ID Verification Requirements

• Original Aadhar Card must be deposited at the store during the rental period.
• One additional original ID (Driving License, Passport, or Voter ID) must be shown for verification.
• Local address proof is required if the Aadhar address is non-local or outdated.

storefront Store Pickup Rules

• All pickups and returns must be done in person at our Ahmedabad store.
• The person who made the booking must be the one to collect the equipment (No third-party pickups without prior written approval).
• Please allocate 15-20 minutes for pre-rental checks and paperwork.